Login Problem in Cubicle7 Store

Questions and queries relating to the purchase of our products.
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rapdup
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Joined: Fri Aug 07, 2015 6:02 am

Login Problem in Cubicle7 Store

Post by rapdup » Thu Sep 08, 2016 2:30 am

Apparently my account is deactivated. At least, that is what I am being told when I try to have a password reset email sent to me. How do I reactivate my account and why would it have been deactivated?

Thanks,
Nathan

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Jon Hodgson
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Joined: Wed Apr 24, 2013 11:53 am
Location: Scotland
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Re: Login Problem in Cubicle7 Store

Post by Jon Hodgson » Mon Sep 12, 2016 8:43 am

Hi Nathan,
Sorry to see your query has gone unanswered. If you haven't done so already, please drop us a line at info@Cubicle7.co.uk to get some extra help. I'll go and check in behind the curtain at the store.

Could I ask you a huge favour too? Could you PM me when the issue is resolved? I'd like to know that you've been given appropriate help to resolve this. Thank you and apologies again for the delay.
Jon Hodgson
Creative Director, Cubicle 7
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Jon Hodgson
Posts: 1066
Joined: Wed Apr 24, 2013 11:53 am
Location: Scotland
Contact:

Re: Login Problem in Cubicle7 Store

Post by Jon Hodgson » Mon Sep 12, 2016 8:58 am

Hi Nathan,
Ok, the store back end tells me that account registration is not complete - due to e commerce legislation there's an email you need to respond to in order to allow us to communicate with you. However whether the store is reporting this accurately or not is entirely by the by: since you clear do want us to communicate with you, I've manually by passed that and activated your account.
Jon Hodgson
Creative Director, Cubicle 7
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