Where is my PDF?

Questions and queries relating to the purchase of our products.
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Jon Hodgson
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Where is my PDF?

Post by Jon Hodgson » Thu Apr 25, 2013 10:57 am

When you order a Print & PDF bundle from our store we send out a coupon for your PDF via email.

These are currently processed manually, so please allow up to 24 hours for weekday PDF orders to be delivered, or Monday if you place the order over the weekend. For pre-orders you will be sent the PDF as soon is it available and before we advertise it as being on sale.

It's a known issue that coupons for downloads from RPGNow/DrivethruRPG can wind up in spam folders, so if you don't receive your emailed coupon please do check your spam folder as it may well be waiting there for you.

If no email can be seen then by all means drop us a line a info AT cubicle7.co.uk and we'll connect you with your coupon. Please don't post enquiries about this here on the forums as it could be missed.
Jon Hodgson
Creative Director, Cubicle 7
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